How to Restore a cPanel Backup

This tutorial will show you how to restore a backup from within your Gnu Host cPanel control panel.

1. Firstly, log into the cPanel account for the website you would like to restore.

2. Navigate to the Full Account Backups link under the JetBackup section in cPanel.


3. Choose the backup you would like to restore, and click the Restore link.


4. Confirm you have selected the correct backup, and click Restore.


5. You will be logged out your account as soon as you press the restore button. Please do not attempt to log back in to your account while the transfer is in progress. Doing so could cause our firewall to block your IP. The restore process usually takes a few minutes on smaller accounts, however for accounts over 50MB in size, this could take multiple hours. Please contact support to confirm your account restore has been completed.


6. You may wish to only restore certain files. To do this, select the File Restore link under the JetBackup menu in cPanel.


7. Next to the backup you would like to restore, select the File Manager link.


8. Wait patiently for the server to retrieve your files. For larger accounts, this could take a few minutes. Repeatedly refreshing the page could lead to your IP being blocked. Tick the directories or files you would like to restore, and click the Restore Selected button.


9. Confirm you are restoring the correct directories, and click the Restore button.


10. To check the progress of any restore, select the Queue link under the JetBackup menu in cPanel.


11. You can see the status of all of your recent restores. Do not attempt to modify and files during a restore, as this could lead to irreversible corruption.


Hopefully this tutorial has helped you learn how to restore a backup from your cPanel control panel. If you require any further assistance, contact our dedicated support team who will be more than happy to assist you.


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